Return & Refund Policy – Women’s Dresses

We want you to have a smooth and satisfying shopping experience. Please review the following return and refund guidelines for women’s dresses:

1. Return Eligibility

• Items must be returned within 7–10 days from the date of delivery.
• The dress must be unused, unworn, unwashed, and in its original condition with all tags intact.
• Returns will not be accepted for items that show signs of wear, damage, stains, or alterations.

2. Non-Returnable Items

• Dresses purchased on final sale, clearance, or discount offers may not be eligible for return.
• Customized or altered dresses cannot be returned.

3. Return Process

• To initiate a return, contact customer support at abcd@gmail.com with your order details.
• Once the return request is approved, instructions for pickup or shipping will be provided.
• Ensure the product is securely packed to avoid damage during transit.

4. Refund Policy

• Refunds are processed after the returned item is received and inspected.
• If approved, the refund will be issued to the original payment method within 5–7 business days.
• In case of Cash on Delivery (COD) orders, refund will be processed via bank transfer or store credit.

5. Exchange Policy

• Exchanges are allowed only for size or defect issues, subject to stock availability.
• If the requested size is unavailable, a refund or store credit will be offered.

6. Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect item, report it within 48 hours of delivery with clear photos.
• A replacement or full refund will be provided after verification.

7. Shipping Charges

• Return shipping may be free or chargeable depending on the reason for return.
• Shipping fees (if any) are non-refundable unless the return is due to an error.

For any assistance, feel free to reach out to customer support at abcd@gmail.com.